Description
Saddlemen Cover Care Token
With the Cover Care Token, if your Saddlemen seat is damaged and you would like it restored to a like-new condition, Saddlemen will completely repair and re-cover your seat!
- Assurance product for any Saddlemen seat that will be honored by Saddlemen forever
- Guarantees seat repair and re-covering or replacement of a damaged seat, regardless of the extent or cause of the damage
Learn more about Cover Care at https://saddlemen.com/cover-care
COVER CARE TOKENS
COVERAGE TERMS
Your new COVER CARE TOKEN is an assurance product for your Saddlemen seat and honored by Saddlemen forever.
Keep your new token some place safe as it must be sent along with your Saddlemen seat when making a claim. The token is your proof of coverage, without a token your claim cannot be processed.
CAN I SELL MY TOKEN?
If the original purchaser sells or otherwise relinquishes ownership of the token to another, the subsequent owner will have the ability to use the token as if they were the original purchaser.
DOES MY TOKEN EXPIRE?
Saddlemen COVER CARE TOKEN will not expire. The physical COVER CARE TOKEN is your proof of coverage and must be submitted with all claims. After your seat is repaired or replaced Saddlemen will retain the COVER CARE TOKEN submitted with the claim. If you would like to purchase another token they are available here – https://saddlemen.com/cover-care-token/
*Please note when returning a COVER CARE TOKEN to Saddlemen along with your seat, we recommend placing your token inside of a sealed envelope and securely fastening the envelope to the inside the box so that your token does not get lost during transit, or unboxing.
WHAT IF I FORGOT TO PURCHASE A COVER CARE TOKEN WHEN I PURCHASED MY SEAT?
Don’t worry you can still take advantage of the COVER CARE program. Simply purchase a COVER CARE TOKEN now and submit your claim.
Buy a COVER CARE TOKEN here – https://saddlemen.com/cover-care-token/
WHAT DOES A COVER CARE TOKEN COVER?
If your Saddlemen seat is damaged and you would like it restored to a like new condition – Saddlemen will completely repair and re-cover your seat, or replace your seat, at Saddlemen’s option.
In the event that the cover material used in the construction of your seat is discontinued or not otherwise available we will substitute a like material, returning your seat to “new” or “first quality” condition.
The only charge you will incur will be transportation costs of shipping your damaged seat along with your COVER CARE TOKEN to and from Saddlemen’s manufacturing facility in California. Please note you may also be responsible for taxes, duties, and/or VAT on international shipments.
*Limitations related to your Cover Care claim may include an upcharge for the items listed below: For a current price list, please contact a Saddlemen sales associate at 1.800.397.7709 or [email protected]
– Seats constructed with a genuine leather cover material, and/or upgrading your current seat to a genuine leather cover material.
– Seats originally constructed with internal heating elements for the rider and/or passenger.
– Recovering of matching seating accessories that were not included as part of the original seat, i.e., Tour Pak pads, Sissy bar pads, Bag lid covers, etc.
– Seats that have been discontinued by Saddlemen.
– Seats indicative of intentional modifications or damage, as well as seats purchased from a non-authorized Saddlemen dealers such as swap meets, online parts traders, salvage yards, etc.
A COVER CARE TOKEN WILL NOT COVER…
Cover Care does not cover or apply to any loss or damage to the motorcycle or other items which may have been caused by the covered product and does not apply to personal injury, repair or other incidental costs caused by the covered product. Shipping charges to and from Saddlemen is not covered. CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES, OR INCIDENTAL EXPENSES, INCLUDING DAMAGE TO PROPERTY ARE NOT COVERED. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
MAKING A CLAIM / YOUR RESPONSIBILITIES
COVER CARE claims should be submitted directly to Saddlemen via email or calling our customer service hotline.
Phone: 1.800.397.7709Email: [email protected]Address:
Saddlemen
Attn: Cover Care Claims
17801 S Susana Rd, Compton, CA 90221
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